Care navigation led by a Registered Nurse
Everyone deserves a knowledgeable advocate who can connect the dots and reduce the stress of fragmented care.
Est. 2025
Why InKindRa exists
InKindRa is a Registered Nurse-led, independent patient advocacy and connected care navigation service for adults, families and carers in Shropshire.
We exist to reduce the stress, confusion and isolation that can come with fragmented health, social care and community services – especially around hospital admission, discharge and complex care pathways.
Kate Phillips, our founder, is a Registered General Nurse (RAF-trained) with extensive experience across NHS and community settings, primary/secondary care, private health insurance, and clinical negligence.
Kate has seen first-hand how difficult it can be for individuals and families to hold everything together — appointments, information, decisions, caring responsibilities — while also coping with illness, change and uncertainty. InKindRa was created to offer something that is often missing: calm, informed, independent support that helps people join the dots between services.
Meet the Team
The people behind InKindRa.
Kate Phillips
RGN, Registered Nurse
Royal Air Force trained, with extensive experience across the NHS (primary, secondary and community-based care), private health (including the private health insurance industry), and experience across public and private healthcare systems. I've seen firsthand how difficult it can be to hold everything together while coping with illness.
InKindRa was created to offer something that is often missing: calm, informed, independent support that helps people join the dots between services.
David Culling
David co-leads InKindRa's business development, public sector consulting and strategic bid support. With a background spanning both commercial and public sector environments, he brings structured thinking and practical experience in positioning services, building referral partnerships and navigating commissioning processes — helping ensure InKindRa reaches the people who need it most.
Our Values
The principles that guide how we work with you.
Kind and human
We recognise the emotional and practical load. We listen carefully, take time to understand what matters to you, and work at your pace.
Independent and on your side
We are independent of hospitals, GP practices and social care. Our role is to support you, while working constructively with existing teams.
Practical and realistic
We focus on what will make the biggest difference right now — from preparing for key appointments to coordinating immediate tasks.
Respectful of boundaries
We do not provide personal care or clinical treatment. We work alongside your existing teams, within clear ethical and safeguarding boundaries.
Business & Healthcare Market Consultancy
Co‑founded by David Culling, an experienced business leader with over 25 years of working across healthcare and the wider UK public sector, including central government departments, local authorities and policing. We provide client organisations with specialist insight into how to engage with and grow sustainable business across the public sector.
Who we support
- Adults and families managing multiple conditions, services or appointments.
- People preparing for, or recovering from, a hospital stay or complex discharge.
- Family members who live at a distance but want to stay more closely involved.
- Referrers such as GPs, social prescribing teams, hospital discharge teams (public and private), and charities.
Professional Standards
We operate to strict professional nursing standards, even when delivering non-clinical support. For more detail on how we handle information, concerns and accessibility, please see our Privacy Notice and contact us for our Terms of Engagement.
Scope & Capacity
Want to find out more?
A short conversation can help us both decide whether we are a good fit.