Ways we can support you

When care feels fragmented, it helps to have one calm point of coordination. Choose the support that fits best — or start with a Free Initial Consultation and we'll guide you to the right option.

Prices are confirmed after a short scoping call and confirmed in writing before you commit.

Free Initial Consultation

A calm first conversation to understand what's happening.

For professionals: Triage and scope assessment

Best for:
  • You're unsure where to start or what to do next.
  • You feel overwhelmed by appointments, letters, and 'who does what'.
What you'll get:
  • A short, structured conversation to understand your situation and priorities.
  • Clear explanation of what InKindRa can and can't do (non-clinical scope).
  • A simple next-step outline and recommendation for the best support option.

Care Navigation Check‑in

Joining the dots across letters, appointments, and services.

For professionals: Multi-agency coordination review

Best for:
  • Multiple conditions/teams/appointments.
  • Family support from a distance.
What you'll get:
  • A clear picture of what's happening now and what's next.
  • Help organising key information (letters, forms, timelines).
  • Non‑clinical coordination and agreed hand-offs so nothing gets lost.

Appointment Companion

Prep, attend (if needed), and leave with clear next steps.

For professionals: Supported attendance and clinical liaison

Best for:
  • Important appointments where you want confidence and clarity.
  • When it's hard to remember everything that's said.
What you'll get:
  • Pre-appointment prep: priorities and questions.
  • Optional accompaniment (where feasible).
  • Notes + plain-English action summary and next steps.

Hospital Transition Support

Helping you get home‑ready without the last‑minute scramble.

For professionals: Discharge coordination and home-readiness planning

Best for:
  • Admission planning or discharge readiness.
  • Families organising support quickly and safely.
What you'll get:
  • Home-readiness checklist and practical plan for the first days/weeks.
  • Non-clinical coordination around discharge milestones.
  • Signposting/liaison with registered providers where personal care is required.
  • Clear boundaries: non-clinical navigation/coordination (not clinical treatment/personal care).

Carer Support Check‑ins

Weekly support so you're not carrying everything alone.

For professionals: Structured carer support and signposting

Best for:
  • Carers and families who need steady guidance and follow-through.
What you'll get:
  • Regular check-ins (weekly or as agreed).
  • Practical admin support (letters, forms, chasing non‑clinical steps).
  • Signposting for benefits/allowances and local resources where relevant.

Ongoing Navigation Support

Steady support for complex or long‑term needs.

For professionals: Retained care coordination service

Best for:
  • Long-running situations with multiple services and changing needs.
What you'll get:
  • A consistent point of contact for non‑clinical coordination.
  • Ongoing tracking of actions, appointments, correspondence, and next steps.
  • Regular reviews/check-ins to keep plans current and realistic.
No long-term contracts or tie-ins. Prices are confirmed after a short scoping call and confirmed in writing before you commit. For more details on concessions, funding and cancellation, see our FAQs.

For professionals and referrers

If you're working with a patient or family who is struggling to navigate the system, we can provide clear, boundary-led, non‑clinical coordination to complement existing services.

Support for Professionals

Extra capacity to help keep plans on track for families.

Best for:
  • GP practices & PCN social prescribing teams.
  • Hospital discharge and flow teams.
  • VCSE and private providers needing joined‑up community support.
What you'll get:
  • A clear non‑clinical coordination role with agreed boundaries.
  • Practical coordination/communication that often falls between the cracks.
  • Clear contact route and response expectation (aiming to respond within one business day).

Scope & Capacity

We're a small, focused, Registered Nurse‑led service with a clearly defined non‑clinical scope. To keep quality high and communication consistent, we manage capacity carefully. If your needs or timescales fall outside our remit, we'll be upfront and signpost other options. An early conversation helps us both confirm fit and feasibility.

Not sure what fits?

Start with a free initial consultation — we'll help you find the right option.